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₹24,552 10% off
Price (4 items)
- ₹0,000
Promo code - SW25
- ₹000
Gift Card code - SW25
- ₹000
Voucher Gram code - SW25
- ₹000
Total amount
Inclusive of taxes
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Returns process

Please write to within 100 calendar days from the date of purchase, to request a return or exchange and specify the reasons for the same. We will contact you following that for further information.

What is the 100-day free trial?

This trial allows you to experience the comfort of our mattress in the comforts of your own home for 100 days from the date of delivery. During this trial period, should you discover that the mattress you purchased is too firm or too soft, you can request a change of the mattress once as per return policy. We are confident that we can help you find the right sleeping solution!

This trial period gives you ample time to decide whether the mattress is right for you, and if not, you can usually return it for a full refund. By having patience with your new mattress during this trial period, you can make an informed decision about whether it’s the right fit for you and your sleep needs.
This 100-day trial does not apply to customized mattresses & Pillows along with reasons such as height, mattress specification, & wrong size or incorrect product ordered are not valid for a refund.
Also please note that 100-day trial applies only for the pro range mattress, as StarGold mattress will continue to have only 10-day trial.

What is your return policy?

In the unlikely event we cannot help you find the right sleeping solution, we will collect back the mattress under 100 day trial and a refund of your purchase price minus AED 200, to cover our third-party transport costs, will be given. To be entitled to an exchange or refund, the mattress must not be found dirty, marked, damaged or abused when inspected by the Sleepwell staff. After the inspection, a bank transfer will be processed. “Please note that refunds are processed once every fortnight, so it may take up to two weeks for your refund to be issued after we receive your returned item.”

Having patience with your new mattress is important for several reasons:

If a mattress has a waterfall design (no side tape), where the fabric covering the mattress extends over the edges and down to the bottom without any visible seams or edges, measuring the mattress may be a bit different than measuring a mattress with straight edges. Here are some steps you can follow to measure a mattress with a waterfall design:

When measuring a mattress with a waterfall design, it’s important to take multiple measurements at different points along the width to ensure accuracy. Additionally, make sure to measure from the center of the widest points to get an accurate measurement of the length and width of the mattress.

Disputes, if any, are subject to UAE jurisdiction only.

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